Rachel
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Recent activity by Rachel-
What happens if I receive the wrong apparel/gear?
Not a problem! Simply email us immediately with a picture of the incorrect product within 24 hours of order receipt to support@iammutant.com and let us know your name, order number, telephone numbe...
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My order online won't process. I'm receiving an error message.
There may be a few reasons why your order doesn’t go through: 1. Sometimes customers are on the wrong store for their location. i.e. Canadian customers on the US site. Please check the top right co...
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What if I'm ordering with a canadian credit card on the US/International website?
Canadian credits cards are not accepted on the US website. US credit cards are not accepted on the Canadian website.
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What if my clothing item does not fit?
If your clothing item(s) does not fit correctly (hats and sale items are final sale), we will gladly accept the return for a different size (if still available on our website). The item must be ret...
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Can I buy online and pick up in store?
Unfortunately this is not possible through our website.
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What do I do if my tracking says my order has been delivered and I have not received my package?
Any issues with delivery will be resolved by the assigned courier service. In some cases a package may be delivered to a neighbour or nearby address. If issues are not resolved please contact suppo...
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How can I make an online return?
Please contact our Customer Support team at support@iammutant.com. We'll need your name, order number, telephone number, and the reason for return.
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Can I make a return in person for an online purchase?
No, sorry.
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How do exchanges work if I bought my order in one country and I am returning it in another country?
Any exchanges must be processed in the country where the item was purchased.
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How can I exchange an item?
Please contact our Customer Support team at support@iammutant.com. We'll need your name, order number, telephone number, and the reason for exchange.