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Pack the item(s) safely and securely in the original product packaging (if possible). Please include all paperwork, tags, parts, and accessories. All items must be returned in good condition to ensure credit.
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Before sending your return shipment, please remove any and all labels from the outside of the shipping box/package.
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Send the return package to the following address:
If you bought the products in the USA:
MUTANTShop Returns
1031 Redmond Road
Jacksonville, AR 72076If you bought the products in Canada:
MUTANTShop Returns
1589 Kebet Way
Port Coquitlam, BC V3C 6L5 -
All return shipping charges must be prepaid. We do not accept C.O.D. deliveries.
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It is recommended that you use FedEx or UPS for your return.
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Keep the Return Tracking Number for your return package to monitor delivery status.
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You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order. Refunds may take up to one billing cycle to appear on your credit card statement.
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Credit for gift returns will be issued to the original purchaser.
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Shipping charges and sales tax on shipping are not refundable.
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You will be refunded the return shipping cost if the return is a result of a manufacturing defect or shipping error.
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